Reference

Your Privacy Policy at slottica

Your slottica Privacy Policy explains what data we collect when you open an account, use UPI, Paytm, PhonePe or Google Pay, and manage your profile.

KYC dataCookie choicesUPI contextAccount requests
slottica Your Privacy Policy at slottica
CONTACT ROUTES

Reach Us About Privacy Choices

You can contact us when you need a copy of your data, want to correct account details, ask about cookies, or question how a payment record is stored. For safety, we may ask you to confirm the email, phone number or transaction reference tied to your account before we act on a privacy request.

Team online

Privacy email

Send privacy requests from the email linked to your account, include your username if you have one, and explain the change, copy request or deletion question you want us to check.

Live chat handoff

Use chat for quick routing when you are logged in. Our team can collect the privacy question, confirm basic account details, and pass the matter to the team handling data requests.

Payment record help

If your question involves UPI, Paytm, PhonePe or Google Pay, share the transaction reference shown by that app so we can match it to the correct wallet record.

ACCOUNT CONTROL

What You Control Inside Your Account

Privacy control starts with clear account records. You can update profile fields, manage cookie choices where the site offers them, and ask us to correct data that no longer matches your current…

Data we collect

We collect account details, contact data, KYC documents when requested, wallet records, device signals, cookie data, game round logs and support messages needed to run and protect your account.

Why we use it

We use your data to create access, process payments, confirm identity, detect account misuse, answer support questions, manage cookie settings and keep financial records linked to your wallet activity.

Cookie handling

Cookies help remember language, login state, security checks and site performance. Where optional choices are shown, you can adjust them, though essential cookies remain needed for account safety.

Security checks

Login attempts, device changes and payment activity may trigger checks. These checks help us confirm that the account, wallet and contact details are being used by the correct person.

Retention approach

We keep personal data only for the period needed for account operation, legal duties, payment disputes, security checks and request handling, then remove or anonymise it where appropriate.

Request updates

You can ask us to correct data, send a copy, restrict some processing or close an account record, subject to identity confirmation and records we must retain.

Privacy Policy Questions Before You Join

These answers explain the practical parts of our Privacy Policy before you open an account or share personal details. They cover what we collect, how payment data is handled, when identity checks apply, how cookies work, and how you can contact us about privacy rights in India.

We collect account details, contact data, payment references, device data, cookie data, support messages and KYC documents when needed. Game round records may also be stored to resolve account, wallet or security questions.

KYC checks help confirm that account and wallet details match the person requesting access or withdrawal handling. We use these documents only for verification, security, legal recordkeeping and payment checks.

When you use UPI, Paytm, PhonePe or Google Pay, we store transaction references, timestamps, amounts and status updates. Card or bank app controls remain with the payment provider, not inside our account system.

Yes. Contact us from the email linked to your account and describe the data copy you need. We may verify your identity first so account records are not sent to the wrong person.

You can ask us to correct data that is inaccurate or outdated. Some changes, such as name, phone or payment details, may require extra checks before we update the account record.

We keep data for as long as needed to run the account, meet legal duties, handle payment disputes, check security events and answer requests. After that, we delete or anonymise data where allowed.

Yes. Access and eligibility depend on local law and are available where local law permits. Privacy requests can still be raised through our contact paths if an account record exists.